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PRIVACY

Privacy notice

How Taxellence Accountants handles personal information.

CHECK BEFORE PUBLISHING: Red details are fictional placeholders and must be replaced with confirmed information.

Who we are

Taxellence Accountants operates from 126 Caerleon Rd, Newport NP19 7GS. Privacy contact: info@taxellence.co.uk · 07429 762957.

Information we collect

We collect details you provide through enquiries, appointment requests and the client portal, including your name, contact details, business information, messages, appointments and documents.

How we use it

We use information to respond to enquiries, manage appointments, provide accounting services, maintain records, secure the portal and meet legal and professional obligations.

Sharing and suppliers

We share information only where needed to provide the service, comply with law or protect the portal. Suppliers may include hosting, storage, email, calendar, payment and AI providers. Confirm the actual supplier list before publishing.

Legal bases and retention

We process information to respond to requests, perform contracts, meet legal obligations and pursue legitimate interests. We keep it only as long as needed and for applicable accounting, tax and professional record-keeping requirements. Confirm the retention schedule before publishing.

Your rights

You may have rights to access, correct, erase, restrict or object to processing. Contact us first. You can also complain to the UK Information Commissioner’s Office.

Security and changes

We use access controls and reasonable security measures, but no online service is risk-free. We may update this notice when the service changes. Last reviewed: 6 September 2026.